Workday integrates AI into its HCM (Human Capital Management) platform. It supports candidate matching, skills assessment, workforce planning, and payroll prediction. Suitable for enterprise HR teams.
Post Job Listing With Clear Skill Description
Create a job listing in Workday Recruiting with a specific list of required skills for AI to have a reference.
Go to Workday Recruiting > Create Job Requisition, fill in the job description and clearly list required and preferred skills.
The more specific you list the skills (instead of vague descriptions), the more accurately AI ranks the candidates.
Enable Skills-Based Matching
Activate the AI feature to automatically match candidate skills with job requirements.
In the job requisition configuration, enable the Skills Cloud/matching option for the system to score the suitability of each profile automatically.
Check Workday's standardized skill catalog to ensure the skills your company needs are available in the system.
Review the Candidate List Ranked by AI
View the list of candidates based on matching scores and start screening from the top down.
Go to Candidate Pipeline, sort by matching score in descending order, and read the profiles of the top 20% first.
Always take time to manually review some of the lower-scoring profiles to avoid missing potential candidates due to AI bias.
Use Workday Assistant to Answer Candidate Questions
Reduce the workload for HR by allowing AI to assist in answering frequently asked questions about the recruitment process.
Enable Workday Assistant on the application portal to automatically answer questions regarding application status, interview schedules.
Monitor the log of questions that Assistant has not yet answered to add suitable response scenarios.
Monitor Workforce Planning Dashboard
After recruitment is complete, input data into workforce planning to forecast future personnel needs.
Go to the Workforce Planning dashboard, update new personnel data, and view demand forecasts for the upcoming quarters.
Update this dashboard periodically each month to ensure forecast data accurately reflects the actual personnel situation.
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Pros
Cons
A retail corporation undergoing expansion needs to hire 50 store management positions simultaneously nationwide, receiving over 2,000 applications.
Problem
The recruitment team consists of only 4 people, and manually screening 2,000 applications based on required skills takes weeks and is prone to overlooking suitable candidates.
Solution
Use Workday Recruiting with skills-based matching to allow AI to automatically rank candidates by skill fit, so the recruitment team only reviews the top group.
A private hospital chain is planning to open 3 new facilities in the next 2 years and needs to accurately forecast personnel needs at each stage.
Problem
Previous workforce planning was based on manual estimates from experience, leading to staff shortages at recently opened facilities.
Solution
Use Workday's workforce planning dashboard to analyze current workforce data and simulate personnel needs for each new facility over time.