
Operator is an AI agent from OpenAI that can autonomously control a web browser to perform tasks such as placing orders, filling out forms, searching for information, and automating workflows on the web. A significant advancement in computer use AI.
Log In and Grant Access
Allow Operator to access the browser session to interact with the ordering portal.
Open Operator, enter the login credentials for the vendor portal, transfer control when prompted to enter username/password.
Always manually enter login information and password in takeover mode instead of letting Operator save sensitive information.
Describe the Detailed Order to Place
Provide a list of items and fixed quantities needed for each period.
Enter the request in the format: "Order 50 cases of ingredient A, 20 cases of ingredient B as per last week's order form".
Attach or clearly describe the previous sample order to help Operator fill in the correct column format on the form.
Monitor the Form Filling Process
Watch Operator fill out information on each step of the order form.
View the virtual browser window displaying actions, pause if you notice incorrect quantities or item codes being filled in.
Be sure to double-check the unit selection (cases, kg, pieces) as this is a common mistake when the agent auto-fills the form.
Transfer Payment Confirmation Rights
Manually confirm the payment step or send the final order for safety.
When Operator indicates readiness to send the order, switch to takeover mode to manually click confirm order.
Do not let Operator automatically complete the payment step without manual confirmation from an authorized individual.
Save the Process for Reuse
Document the steps and sample requests that have successfully run for future orders.
Save the used request content into internal process documentation, just adjust quantities for the next order.
Schedule reminders to run the task again on the same fixed day of the week to avoid missing the ordering cycle.
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Pros
Cons
A small retail store orders raw materials weekly through the supplier's B2B order portal, a system without a direct API connection.
Problem
Employees have to log in, reselect each item and quantity according to a fixed template every week, taking about 40 minutes and prone to quantity errors.
Solution
Use Operator to automatically log in, fill in the order according to the fixed template, and submit the order, only transferring authority to employees when payment confirmation is needed.
A small logistics company needs to schedule pickups through the online forms of various transportation partners every day.
Problem
Each partner has its own booking form with many repeated information fields, requiring staff to manually enter each order, which is time-consuming.
Solution
Use Operator to automatically fill in the order information into each partner's form based on the available order data.